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Patient Instructions

Posted: April 20, 2020

YES, WE ARE OPEN TO SERVE YOU.

We continue to care for new and established patients with venous and lymphatic disorders in our specialized clinic. With few exceptions, we do our work-up and treatment entirely within our 7,000 square foot office with our skilled and specialized staff dedicated to our select patients.

We can evaluate potential patients through a TELEHEALTH VISIT with a laptop computer with a camera and a cell phone for those who desire to begin their evaluation and for some follow-up visits.

WE WORK HARD TO KEEP OUR FACILITY SAFE FOR YOU

We monitor the multiple daily recommendations from medical societies, local, state and federal government agencies closely. Our surgical training regarding the operative environment and hospital isolation techniques position us well to provide the safest possible medical office environment.

In addition to the daily cleaning of the entire office and our usual selective cleaning during the day of work spaces and patient care areas, we have increased the frequency of cleaning and antiseptic treatment of surfaces which might become contaminated by touch, clothing, or personal secretions. The air in our office circulates continuously and is sterilized by ultraviolet light and then passes through HEPA (high efficiency particulate) filters. Our staff wash their hands with soap and water and utilize alcohol hand gel frequently.

We recognize that it is difficult to know for sure when a cough or a sneeze is due to allergies or other non-infectious causes. However, we have instituted policies for patients and visitors to our facility FOR THE PROTECTION OF PATIENTS AND STAFF. These policies are intended to reduce the spread of colds, flu, and other respiratory illnesses during a period of higher risk due to the corona virus (COVID-19) which is sweeping the globe.

The death rate from COVID-19 as of April 16 in Montgomery County is 0.00096% (2 out of 209,000) and in Tennessee is 0.002% (135 out of 6.83 million) and that hospitalizations are dropping due to social distancing and other measures in essential and non-essential activities throughout Tennessee.

Important Things to Know

  1. We ask patients to stay home if they believe that they might have a respiratory illness such as a common cold, influenza, or COVID-19 or if your physicians have diagnosed you with an immunocompromised condition. If you have an urgent problem, please call us at 931-551-8991 to help make decisions about whether we can help you by telephone or by TELEHEALTH VISIT, whether you need to see us soon, or whether to wait until you have recovered from your respiratory illness.
  2. Our waiting room door is locked. When you arrive to our parking lot for your appointment, please call 931 551 8991 for further instructions. One of our staff will meet you at the office front door.
  3. We may require you to wear a face mask and to wash your hands with warm water and soap for the protection of others. We suggest that you continue wearing the face mask at least until you return home.
  4. Please use the provided alcohol gel upon arriving to our waiting room and wash your hands with warm water and soap for at least 20 seconds once you arrive in our exam room. We require our staff to observe you washing your hands.
  5. Please do not bring others with you to our office unless necessary. Our waiting room is large and we minimize time in the waiting room so we can practice social distancing.
  6. Avoid touching any part of your body above your shoulders without washing your hands first.
  7. If you must cough, cough into your elbow, not your hand.

GENERAL HEALTH MEASURES WHICH WE RECOMMEND

  1. Wear a face mask when you must be close to others outside your household and if you have a cough or sneeze which might be related to infection.
  2. Avoid touching any part of your body above your shoulders without washing your hands first.
  3. Wash your hands frequently with warm water and soap for at least 20 seconds, especially after touching surfaces frequently touched by others. If water is not available, use alcohol hand gel containing at least 60% alcohol.
  4. If you must cough or sneeze, cough into your elbow,
  5. Drink plenty of water, get plenty of sleep, eat a healthy diet (Mediterranean for most).
  6. Avoid crowds. SOCIAL DISTANCING by staying at least 6 feet from other people when possible.
  7. Wipe surfaces in your environment which are often touched by others with antiseptic wipes as needed.

If you develop symptoms of a cold, flu, or other viral illness, stay home except for essential care. Most patients with viral respiratory symptoms do not need to see their primary physician or to go to an emergency room. Some of the more important reasons to contact your primary physician or an ER by telephone for instructions include:

  • High fever (102 degrees or above),
  • Productive cough (especially phlegm coming from the chest),
  • Shortness of breath,
  • Generalized weakness.
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    "The staff here is excellent; you could not find a better doctor or nursing and office staff. You are always treated with the utmost respect. The nursing staff is very informative, and Dr. Daugherty is very caring and compassionate." -- D.C.

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